ODIT TERMS AND CONDITIONS

Operated by Wiva Technologies, Nairobi, Kenya

Last updated: 12th August 2026

1. INTRODUCTION AND ACCEPTANCE OF THESE TERMS

Using Odit means you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Platform.

Odit ("Odit", "we", "us", or "our") operates a digital marketplace Platform (the "Platform") which enables Merchants to list products and services, and which allows Consumers to discover and engage with Merchants. The Platform currently consists of an Android application and a website at odit.site, and may in the future be offered on other devices, operating systems or in other jurisdictions.

These Terms and Conditions ("Terms") constitute a legal agreement between you and Odit, governing your access to and use of the Platform as a Merchant, a Consumer or both. By creating an Account, downloading the application, visiting or using the website, or otherwise using the Platform, you agree to these Terms and to the Privacy Policy, which is incorporated into these Terms by this reference.

Certain features or aspects of the Platform may be subject to additional terms and conditions, for example, terms relating to a particular promotion, a beta function or a Subscription plan. To the extent that any such additional terms are inconsistent with these Terms, the additional terms will govern with respect to such inconsistency.

If you do not agree to these Terms, you are not authorized to access or use the Platform. If you are using the Platform on behalf of a legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and that you, and not the legal entity, are entering into these Terms with Odit.

2. DEFINITIONS

"Account" means the account registered by the User to gain access to the Platform.

"Consumer" means the User who uses the Platform to browse, seek, order, request or purchase products or services offered by Merchants on the Platform.

"Content" means the text, pictures, listings, messages, reviews, ratings, and any other content published on the Platform by Users.

"Merchant" means the User who sells or offers services or products on the Platform, whether stationary, non-stationary, or mobile trade entities.

"Odit Content" means content created by Odit, including, but not limited to, the app's interface, logos, copy, design elements, and other materials, as well as the application's coding and programming resources.

"Personal Data" is defined as data outlined in the Data Protection Act, 2019, which primarily consists of information about natural persons identified or identifiable by such data.

"Platform" means the Odit mobile application, the odit.site website, the Platform's API, and all other services provided under the Odit brand.

"Subscription" means a subscription to a particular plan containing specific features designed for Merchants, which can be billed periodically at the rates specified in this agreement, or a one-time payment plan described in Clause 9.

"User" or "you" means any person registering on the Platform or using its services, including Merchants and Consumers.

"We", "us", "our", "Odit" means the entity responsible for managing the Platform accessible via the link provided on the cover page of this document.

3. ELIGIBILITY AND USAGE BY MINORS

You must be 18+ to hold a Merchant Account or pay for anything. Younger teens can browse with a parent's involvement; we don't knowingly collect data from children under 13.

You must be at least 18 years old to apply for a Merchant Account and enter into any form of paid Subscription on the Platform, since this requires the legal capacity to contract under Kenyan law.

Consumers below 18 years but above 13 years may access and use the Platform to browse and discover listings with the consent and involvement of their parent or guardian, who shall also be responsible for any contract for the provision of services. Consumers below 18 years but above 13 years may not make payments, enter into any contracts for the provision of services, or supply Personal Data beyond standard data, without such consent and involvement of a parent or guardian.

The Platform is not intended for persons below the age of 13 years, and we do not knowingly collect Personal Data from children below the age of 13. If you are a parent or guardian of a child below the age of 18 and believe that we have inadvertently received Personal Data, you can request us to delete it by informing us at the email address stated in Clause 29.

When you apply for a Merchant Account or use the Platform, you confirm and represent that you meet the age requirements set forth in this policy and that the information you provide about your age or identity is true to the best of your knowledge and belief.

4. YOUR RELATIONSHIP WITH ODIT

Odit connects Merchants and Consumers. We're not a party to the deals you make with each other, and Merchants aren't our employees or agents.

Odit is a discovery and connection marketplace. Unless otherwise specified, we do not act as a buyer or seller on behalf of any particular party. We also do not facilitate any exchange directly between Merchants and Consumers. All Merchants are independent entities that operate their own business, and we do not hold any ownership interest in them. None of the Merchants are our employees, agents, partners, or franchisees, and nothing in these Terms shall be deemed as creating a relationship of employment, agency, partnership, or joint venture between Odit and any User.

By using the Platform, you agree that Odit does not manufacture, supply, inspect, warehouse, or deliver any of the products advertised on the Platform, or provide any of the services advertised on the Platform. Instead, by using the Platform, you agree to enter into separate agreements with each Merchant for the sale of particular goods and services advertised on the Platform.

5. ACCOUNT REGISTRATION AND SECURITY

Give us accurate information, keep your login safe, and tell us right away if something looks wrong.

To access most of our services you will be required to register by providing up-to-date and correct information and to maintain such information. You agree not to register more than one account, or to use another person's or organization's information or credentials to access our services, or to impersonate any person or organization. You are responsible for your activity on the Platform. If you think someone else is using your credentials or that your account might be compromised, you agree to notify us immediately at the email address provided in Clause 29.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, and you agree to notify us immediately of any unauthorized use of your credentials or account, or any suspected or confirmed unauthorized access. We shall not be responsible for any unauthorized use of your credentials or account, although we will make reasonable efforts to assist you and secure your account once notified. You acknowledge, however, that we cannot control any unauthorized use of your credentials or account after you have been notified thereof.

Odit uses Firebase for managing account registration. By registering, you agree to terms related to Firebase, which can be found on Firebase's own website.

We reserve the right to refuse to register, or to suspend or terminate your account if, in our sole discretion, the information you provide is inaccurate, or if you registered for an improper purpose or in violation of these Terms or any applicable law.

6. HOW THE PLATFORM WORKS

Merchants get tools to list and manage their business; Consumers get tools to find and contact Merchants nearby. What you can do depends on your plan.

Merchants receive access to tools such as product and service listings, a broadcast channel, direct messaging, geo-location visibility, and a follower system. Depending on their Subscription tier, Merchants may also access inventory management, employee management, booking or session tools, dead-stock alerts, and analytics dashboards.

Consumers receive access to a map for discovering nearby Merchants, a request feature for posting what they are looking for, search, direct chat with Merchants, and cart or booking functionality, depending on what a given Merchant offers.

We may add, modify, or remove features at any time as described in Clause 18. Not every feature described in our marketing materials or pilot documentation will necessarily be available at every stage of the Platform's development, and availability may vary as we build out functionality.

7. MERCHANT TERMS

7.1 Listings and Accuracy

Merchants are solely responsible for the accuracy, legality, and quality of the products and services they list, including pricing, descriptions, images, stock availability, and any licences or permits required to sell what they list. You must not list anything illegal under Kenyan law, counterfeit, stolen, unsafe, or otherwise prohibited by these Terms or by our content policies.

7.2 Merchant Contact Information

If you provide contact details (an email address or a phone number) on your Merchant profile, you agree that this information will be publicly visible so Consumers can contact you about the products or services you offer on the Platform. The only information from your Merchant profile we make publicly visible to other Users is the contact information you choose to provide. You can remove contact information from your public Merchant profile at any time; once removed, it will no longer be publicly visible on the Platform.

7.3 Location Visibility

If you operate from a fixed physical shop, we display your precise shop location on the map so Consumers can find you and get directions. If you are a service provider without a fixed shop, we display a general operating radius instead of a precise location, so Consumers understand roughly where you operate without pinpointing your exact position. We store your Merchant location for the purpose of surfacing your business to nearby Consumers; this is the primary way location data is used to connect Merchants with Consumers on the Platform.

7.4 Subscriptions, Fees and Add-ons

Merchant features are offered on paid Subscription plans, currently structured around a base plan (for example, service-provider or shop-owner tiers) with optional add-ons such as additional employee seats, extended visibility radius, or feature upgrades.

Shared expiry for added services: if you buy an additional paid item during an active Subscription, that add-on will expire on the same date as your existing Subscription, rather than on its own separate cycle. For instance, if your Subscription is due to expire within ten (10) days and you add an additional employee seat, that employee seat will also expire on your Subscription's expiry date. We reserve the right to extend your additional service for a reasonable period at our sole discretion, but this is never guaranteed.

The price, billing period, and details of what is covered under each Subscription plan will be available within the application to all subscribers before choosing a plan or upgrading or downgrading between plans. We may adjust the subscription fee for subsequent billing periods, with prior notification to you in compliance with Clause 27.

7.5 Employee Accounts

Shop-tier Merchants may invite employees to a shared dashboard for shift tracking, communication, and inventory purposes. The Merchant who owns the Account is responsible for ensuring that employees granted access comply with these Terms, for the accuracy of information those employees submit, and for promptly removing access for employees who leave their employment.

7.6 Merchant Conduct and Fulfilment

Merchants must honour the listings, prices, and availability they display, respond to Consumer enquiries in good faith, and fulfil orders or bookings they accept. Repeated failure to honour listings, non-delivery, or a pattern of unresolved Consumer complaints may result in content removal, reduced visibility, or Account suspension under Clause 23.

8. CONSUMER TERMS

8.1 Location Use for Search and Discovery

We never store your live or current location on our servers. If you allow the app to use your device location, it is used only in the moment, to query our systems and return nearby Merchants and approximate distances, and is then discarded immediately. If you do not want to use location services this way, you can still use the in-app map to search manually, though results will not include distance information.

We do not use your location, stored or otherwise, for advertising purposes. We do not build a profile of where you go or have been. The only location data we store belongs to Merchants, as described in Clause 7.3, and it is that Merchant location data we use to surface relevant listings to Consumers, not the other way around.

8.2 Posting a Request

When you post a request for a Merchant to fulfil, you will be asked to provide an approximate locality rather than an exact address. This value may or may not reflect your actual current location, it is treated by us as a general proximity indicator only, used to surface your request to nearby Merchants. We will not use this information for any other purpose, and we will not disclose it to third parties. Each request stores its own locality independently, since different requests may concern different areas. Locality information tied to a request is retained until you delete that request.

8.3 Engaging with Merchants

Any transaction, purchase or agreement you make with a Merchant is a direct transaction between you and the Merchant. Odit only facilitates the discovery of Merchants, is not party to any transaction, agreement or contract, and does not vouch for the legality, safety or reliability of any Merchant's services or products. It is up to you to ensure you are dealing with a reliable Merchant, and you should take reasonable precautions before transacting.

8.4 Reviews and Ratings

If the Platform allows you to post reviews or ratings concerning a particular Merchant, you may only post a review that reflects an honest opinion about the Merchant's performance. You agree not to post reviews that are false, damaging, defamatory, or received as a reward for posting them. We reserve the right to remove any review that breaches this clause or our community guidelines.

9. PAYMENTS

9.1 How Payments Work

Odit does not save your M-Pesa number or card details on our servers. Your phone number is sent to our server only so that we may ask our payment processor, Paystack, to send you an STK push for authorisation. Paystack then processes your request and stores your payment information according to its own privacy policy and terms of service. Odit does not retain access to your payment number after requesting payment.

9.2 No Refunds

Odit does not issue refunds. All payments are deemed final and are applied to your Subscription or the relevant feature. If a problem on Paystack's side results in an erroneous charge before the funds reach Odit, that matter is handled by Paystack directly, and you may need to approach Paystack with your request. You are advised to check prices and plans carefully before making a payment.

9.3 Subscription Renewal and Cancellation

Your Subscription does not automatically renew unless stated otherwise at the point of payment. Upon expiry, a new payment is required to renew your Subscription at the prevailing prices listed on the Platform at the time of payment. You may cancel access to a feature at any time, but you will not receive a refund on any Subscription already paid for, in accordance with Clause 9.2.

9.4 Subscription Price Errors

If a pricing error occurs for a Subscription, Odit may cancel your Subscription and refund any amount due to you, and we will notify you before doing so.

10. USER CONTENT

10.1 Ownership

You own all Content you post on or through the Platform, including your listings, images and messages.

10.2 Licence You Grant to Odit

By posting Content, you grant Odit a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, cache, display and distribute that Content, or any adaptation of it, including altering the size of digital images, for the sole purpose of operating, promoting and improving the Platform, including presenting your listings to Consumers and using aggregated, anonymous information as described in Clause 15.

This licence terminates upon deletion of the relevant Content by you, or deletion or deactivation of your Account, except to the extent we retain copies for back-up, legal compliance, dispute resolution or fraud prevention purposes.

10.3 Feedback

If you give us any suggestion, feedback or idea relating to the Platform, you agree that we may use it in any manner we reasonably see fit, without any payment or consideration owed to you.

11. ACCEPTABLE USE

Be honest, don't sell illegal or counterfeit goods, don't harass other Users, and don't try to break or exploit the Platform.

You must not use the Platform to:

  • Post false, misleading, defamatory, or fraudulent listings, reviews, or requests;
  • List illegal, counterfeit, stolen, hazardous, or regulated goods or services you are not licensed to sell;
  • Harass, threaten, stalk, impersonate, or discriminate against any other User;
  • Upload content that infringes another person's intellectual property, privacy, or other rights;
  • Attempt to circumvent, disable, or interfere with the security, functioning, or fraud-prevention features of the Platform, including scraping data at scale, using bots, or reverse-engineering the app;
  • Send unsolicited bulk messages or spam to other Users;
  • Use the Platform for money laundering, terrorism financing, or any other unlawful financial activity;
  • Circumvent the Platform to avoid fees you owe us, where applicable; or
  • Use the Platform in a way that breaches the Computer Misuse and Cybercrimes Act, 2018, the Data Protection Act, 2019, or any other applicable Kenyan law.

We may investigate suspected breaches of this Clause and take action under Clause 23, and may report suspected illegal activity to law enforcement or other competent authorities.

12. CONTENT MODERATION AND REMOVAL

We can take down content that violates these Terms and our policies, and we will explain why if you ask.

We may, but are not obliged to, review Content posted on the Platform. We may remove, reject, deprioritise or otherwise decline to distribute Content if we believe, in our sole discretion, that it breaches these Terms, our content policies, or applicable law, without prior notice where this is not practicable. If your Content has been removed, you may contact us at the address in Clause 29 to request a review and, where applicable, an explanation.

13. INTELLECTUAL PROPERTY RIGHTS OF ODIT

The information, graphics and other content provided on the Platform, including its design, software, trademarks, logos, and the name "Odit", are Odit Content owned by Odit or its licensors and are protected by Kenyan and applicable international intellectual property laws, including the Copyright Act (Cap. 130) and the Trade Marks Act (Cap. 506). No rights in the Odit Content are granted to you under these Terms. You may not copy, modify, distribute, sell or lease any part of the Platform, or derive from, reverse engineer or attempt to extract the source code of the Platform, except to the extent applicable law allows.

You may not use the name, trademarks or logos of Odit, or allow such use by others, except with our express written permission, which may be granted at our sole discretion, and only to the extent necessary to indicate that your business is listed on the Platform.

14. COPYRIGHT AND INTELLECTUAL PROPERTY COMPLAINTS

If you feel your rights have been violated on Odit, please inform us and we will deal with it accordingly.

If you believe any Content on the Platform infringes your copyright, right of publicity or other intellectual property rights, notify us at the contact in Clause 29 with:

  • a) the intellectual property right you believe is being infringed;
  • b) the Content and the address at which it can be found on the Platform;
  • c) your contact details;
  • d) a statement that, to your knowledge and belief, the Content was used without your permission.

Upon receipt of such a notice, we will investigate and, unless circumstances or Kenyan law (including the Copyright Act, Cap. 130, and the mandate of the Kenya Copyright Board) advise otherwise, remove or deactivate the Content pending investigation. We will endeavour to notify the User who uploaded the Content and allow them to respond before taking further action.

15. DATA PROTECTION AND PRIVACY

Your Personal Data will be processed by Odit in accordance with Kenya's Data Protection Act. For more information, please refer to our Privacy Policy, which is incorporated into these Terms.

Processing of Personal Data by Odit is performed in accordance with the Data Protection Act, 2019 (Kenya), its subordinate legislation, and our Privacy Policy, which provides more detail on the types of Personal Data we process, the purposes for which they are processed, how long we retain them, and who we disclose them to, including Paystack for payments, Supabase and Amazon Web Services for storing product images and media, and Firebase for user authentication.

As a data subject, you are entitled to the following rights under the Data Protection Act and its subordinate legislation, exercisable as described in our Privacy Policy:

  • a) the right to be informed about our processing practices;
  • b) a right of access to the Personal Data we hold about you;
  • c) a right to request that we rectify inaccurate Personal Data;
  • d) a right to request that we delete your Personal Data when we do not have a lawful basis to retain it;
  • e) a right to object to processing your Personal Data;
  • f) a right to portability of your Personal Data to the extent provided by law; and
  • g) a right to complain to the Office of the Data Protection Commissioner.

Our use of aggregated, anonymized Merchant data is limited to internal evaluation and research, including improving our fraud and theft prevention tools and personalizing in-app recommendations. We do not sell Merchant data, and we take steps to ensure anonymized data cannot reasonably be used to identify a particular Merchant.

Please see the Privacy Policy for more information on retention periods and the legal basis for processing. The Privacy Policy is incorporated by reference into these Terms and should be reviewed alongside them.

16. THIRD-PARTY SERVICES AND LINKS

The Platform uses services from third-party providers. As of the date of these Terms, Odit uses Paystack as a payment processor, Supabase and Amazon Web Services to host images and other media, Firebase to provide authentication services, and mapping and location services including Google Places API and Mapbox to power search and map features.

Some of these mapping and location services may independently access or request device location data as part of their own functionality, under their own respective privacy policies and terms of service, separately from how Odit itself handles location data as described in Clause 8 and in our Privacy Policy. Odit does not control how these third-party providers process data once it passes through their systems.

The Platform may also contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites or services, and a link from the Platform does not imply endorsement.

We work only with third-party providers that demonstrate a reasonable level of security and reliability, and we take appropriate measures to protect Users' Personal Data on our own systems. However, we cannot control events beyond our own activity and cannot be held responsible for the actions of third-party providers, except as explicitly provided for by law. If an event occurs on a third-party provider's systems that is beyond our control, we will notify and assist Users to the extent reasonably possible.

17. SOFTWARE, APIS, AND AUTOMATED ACCESS

The software provided as part of the Platform, including the Android application, is licensed to you, not sold, for your use of the Platform under this Agreement. If we provide an API for an approved integration (for example, a Merchant point-of-sale integration), such use is subject to separate API terms we may publish, and you agree not to make unauthorized automated access to, or use of, the Platform, including crawling, other than as permitted by an approved integration.

18. SERVICE AVAILABILITY, CHANGES AND BETA FEATURES

We reserve the right to alter or discontinue services and to offer experimental features that may lack polish and be less reliable.

We are constantly working to improve the Platform. We may enhance, suspend or discontinue any feature at any time in our sole discretion, and we will not be liable to you for such changes, except that we will give reasonable advance notice of discontinuance of any feature with material impact on paying Merchants, where practicable.

We may make available beta, pilot or experimental features that are subject to change and may be discontinued at any time. These features may be less reliable than generally available features and will be labelled as beta or pilot where applicable.

19. COMMUNICATIONS AND MARKETING PREFERENCES

By creating an Account, you accept that we may communicate with you regarding your Account, transactions, and these Terms, including via the app, SMS or email. You will be given the option to opt out of marketing messages; declining marketing messages will not prevent you from receiving communications regarding your Account.

20. DISCLAIMERS

Although we endeavour to ensure the Platform is reliable, we cannot represent or warrant that it will be accurate or reliable at all times, or that we are in complete control of Merchants' activities on or through the Platform.

The Platform is provided "AS IS" and "AS AVAILABLE". While we endeavour to provide accurate information and keep the Platform secure, available and functional, we do not represent or warrant that the Platform will be free from errors, interruptions or defects, that Content or listings will be accurate, reliable, complete or appropriate for your intended use, or that the Platform will be free of viruses or other harmful elements.

We do not represent or warrant that any Merchant offering is suitable, appropriate or legally available for any particular purpose. Any dispute relating to a Merchant offering is solely between you and the relevant Merchant. Nothing in this section excludes or limits our liability for any matter which cannot lawfully be excluded or limited under the Consumer Protection Act, 2012, or any other Kenyan law.

21. LIMITATION OF LIABILITY

To the extent permitted by Kenyan law, Odit, its founders, employees or agents shall not be liable to you for any indirect or consequential loss or damage, including loss of profits, revenue, goodwill, or data, arising out of or in connection with your use of the Platform.

To the extent Kenyan law permits such exclusion, our aggregate liability for any claim relating to indirect or consequential loss arising in connection with these Terms or the Platform is limited to whichever is higher of: a) Subscription fees paid to us for the relevant Subscription period, or b) KES 5,000, except in cases of death, personal injury, fraudulent misrepresentation, gross negligence, or wilful misconduct on our part, in which case our liability shall not be limited or excluded.

Nothing in these Terms prevents you from enforcing any rights under the Consumer Protection Act, 2012, which may not be waived or excluded by agreement.

22. INDEMNITY

You shall indemnify and hold harmless Odit from any claim, loss, liability, or expense, including reasonable attorneys' fees, arising from: (i) your breach of these Terms; (ii) your Content; (iii) your violation of any law; or (iv) your dealings with another User, except to the extent arising from Odit's own breach of these Terms or negligence.

23. SUSPENSION AND TERMINATION

23.1 You may terminate this Agreement by deleting your Account within the application or by contacting us.

23.2 We reserve the right to suspend or terminate your Account, with prior notice where reasonably practicable, if:

  • a) you breach this Agreement;
  • b) we have reasonable grounds to suspect fraud, illegality, or other unacceptable activity, or that such activity is likely to occur;
  • c) it is required by law or a competent authority; or
  • d) we decide to stop offering the Platform.

23.3 If your Account is suspended or terminated under Clause 23.2, your Subscription will not be refunded in accordance with Clause 9.2, unless required by law.

23.4 The rights and obligations of the parties under this Agreement terminate upon its expiry or termination, and survive only to the extent provided for herein, including without limitation confidentiality, indemnities, limitations of liability and dispute resolution.

24. EXPORT CONTROL AND SANCTIONS COMPLIANCE

You agree to comply with all applicable trade control, export control, and sanctions laws in your use of the Platform, and confirm you are not subject to sanctions that would prohibit your use of the Platform under Kenyan or applicable international law.

25. REGULATORY COMPLIANCE

Odit intends to operate in compliance with applicable Kenyan regulatory requirements, including registration with the Business Registration Service and the Kenya Revenue Authority, and, where relevant to the payment flows described in Clause 9, in coordination with requirements applicable to our licensed payment processor under the National Payment System Act and Central Bank of Kenya oversight. Merchants remain independently responsible for their own regulatory and tax obligations arising from their business activity conducted through the Platform.

26. DISPUTE RESOLUTION AND GOVERNING LAW

In short: Kenyan law applies. Let's try to solve issues directly first; otherwise, we can involve a mediator or the Kenyan courts.

These Terms are governed by the laws of Kenya. In case of any dispute, Odit encourages you to contact us at the details in Clause 29 to resolve the matter directly and quickly.

If direct communication fails to resolve the problem within thirty (30) days, either party may submit the dispute to mediation through an independent, mutually agreed mediator in Nairobi before initiating court proceedings.

Following mediation, any dispute shall be exclusively submitted to the jurisdiction of the relevant courts in Kenya. This does not prejudice either party's right to seek injunctive relief in any competent court.

27. CHANGES TO THESE TERMS

We reserve the right to make changes to these Terms at any time, including to reflect updates to features, functionality or services, or to comply with changes in applicable law. We will endeavour to give reasonable advance notice within the app, via email, or another appropriate method before a change takes effect, and we will update the "Last Updated" date at the top of this document whenever changes are made.

Your continued use of the Platform after such changes take effect constitutes acceptance of those changes. If you do not accept a change, you must stop using the Platform and delete your Account before the amended Terms take effect.

28. GENERAL PROVISIONS

a. Entire Agreement: These Terms, together with our Privacy Policy and any terms and conditions that may appear in the app for a particular plan or feature, constitute the entire agreement between you and Odit regarding your use of the Platform.

b. Severability: If any provision of these Terms is held invalid or unenforceable, that provision shall be severed and all other provisions shall remain in full force and effect.

c. Waiver: Odit's failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver unless made in writing.

d. Assignment: You may not transfer, assign or novate any of your rights under these Terms without Odit's prior written consent. Odit may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate restructuring, or sale or transfer of all or part of its business, and will notify you accordingly.

e. Force Majeure: Neither party shall be liable for delay or failure to perform its obligations due to causes beyond its reasonable control, including power or communications failures, natural disasters, war, or governmental action.

f. Purpose of Agreement: Nothing in these Terms shall be construed as creating a partnership, agency, joint venture, or employment relationship between you and Odit.

g. Language: These Terms are drafted in English only. Where they appear in a different language, that version is for guidance only, and the English version shall prevail in the event of inconsistency.

h. Jurisdiction: Odit currently operates within the Republic of Kenya only. If Odit expands to other jurisdictions, jurisdiction-specific terms may be published or made available as applicable. Until such terms are published, all Users shall be subject to Kenyan law in relation to their use of the Platform, regardless of location.

29. CONTACT US

If you have questions, complaints, or requests relating to these Terms, including requests relating to your Personal Data, you can reach us at:

Email: techwiva@gmail.com
Phone: +254 738 376082

For data protection queries specifically, you may also contact our designated data protection contact as identified in our Privacy Policy, or the Office of the Data Protection Commissioner, Kenya.